Registration
Do you accept Purchase Orders?
If you would like to use a Purchase Order you may do so when registering online. If you have any questions about using a purchase order, please contact our Conference Registrar at 949.296.9840. All payment must be received on or before Friday, October 25 or the registration will be canceled.
Where may I obtain your federal tax ID information for my accounting department?
Please contact our Conference Registrar Sara Ross at sross@converge360.com and they will fax or mail a completed W9 form to you. Live! 360 Federal Tax I.D. Number is 20-4583700.
Where can I access my registration receipt?
You will receive a link to a receipt with your confirmation email. The registration receipt link in your confirmation email is dynamic and will update automatically to reflect any payments or anything added to your conference registration.
How may I make changes to my registration?
You may request changes to your registration by writing to sross@converge360.com, or by calling 949.296.9840.
What if I need to cancel my registration?
All requests for cancellation must be sent in writing to sross@converge360.com in the registration office. Requests must be received by the cancellation deadline of October 25, 2024 to qualify for a refund. A cancellation-processing fee of $250 will be charged for each cancellation request. No refunds will be given after October 25, 2024.
If I cancel my conference registration will my hotel room cancelled as well?
No, these are handled separately. Please contact your hotel directly to cancel your room reservation.
If you added the Live! 360 Hotel Package to your registration and need to cancel your conference registration, Live! 360 will also cancel your hotel reservation at the hotel. If you cancel after the cancellation deadline of October 25, 2024, certain hotel cancellation fees may apply.
May I send someone in my place if I cannot attend?
Yes, you may transfer your registration to another person at any time prior to the start of the conference, November 16, 2024. Requests must be made in writing and may be emailed to sross@converge360.com, or bring the request with you onsite.
Will I receive confirmation of my registration?
Yes, if you include your email address you will receive an email acknowledgement of your registration being received in the conference database.
Do you offer any education discounts?
We offer full-time college students and faculty from accredited universities a discount off of the full priced conference registration fees. To receive this discount, please contact our Conference Registrar at sross@converge360.com or 949.296.9840. Subject to Live! 360 verification.
Do you offer government or nonprofit discounts?
Employees of a national/federal, state, provincial, or local government entity, including public higher education institutions employees with a valid government photo ID or .mil / .gov email address, or employees of a nonprofit organization with 501(c) status are eligible for a discount off of the full priced conference registration fees. To receive this discount, please contact our Conference Registrar at sross@converge360.com or 949.296.9840. Subject to Live! 360 verification.